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Clean Life Balance (CLB) Privacy Policy
This Privacy Policy outlines the commitment of Clean Life Balance ("CLB," "we," "us") to protect
the privacy of the personal information we collect about you, including through our website
[www.clbcleaning.ca] ("Website"), as well as through our business operations and direct
communications with you.
Please read this Privacy Policy carefully. By providing us with personal information, you
acknowledge that you have read and accepted this policy and consent to the collection, use,
storage, and disclosure of your personal information as described herein.
1. Types of Personal Information We Collect
We may collect the following types of personal information:
● Identity Information: Your name, company name (if applicable).
● Contact Information: Billing and delivery address, email address, telephone numbers.
● Service Details: Records of services you have engaged with us.
● Transaction Information: Details about payments to and from you, and other details of
services you have purchased from us.
● Technical Data: Internet Protocol (IP) address, browser type and version, time zone
setting and location, browser plug-in types and versions, operating system, and platform.
● Profile Data: Purchases or orders made by you, your interests, preferences, feedback,
and survey responses.
● Usage Data: Information about how you use our Website and services.
● Marketing and Communications Data: Your preferences regarding marketing from us
and our third parties and your communication preferences.
2. How We Collect Personal Information
We collect personal information using lawful and fair means, including:
● Direct Interactions: When you fill out forms on our Website, make an online booking,
submit a "Contact Us" form, or communicate with us via phone or email.
● Automated Technologies: As you interact with our Website, we may automatically
collect Technical Data about your equipment, browsing actions, and patterns through
cookies and similar technologies.
● Third Parties or Publicly Available Sources: We may receive personal information
about you from analytics providers or advertising networks.
3. Purpose of Collecting Personal Information
We collect, hold, use, and disclose your personal information for the following purposes:
● Service Delivery: To provide and administer our services to you.
● Communication: To contact and communicate with you regarding your bookings,
inquiries, or feedback.
● Marketing: To send promotional materials, newsletters, and other communications (you
may opt out at any time).
● Improvement of Services: To analyze data for improving our services, Website,
marketing, and customer relationships.
● Legal Compliance: To comply with legal obligations and resolve disputes.
We will not use or disclose your personal information for any purpose other than the purpose for
which it was collected without your consent, unless required by law.
4. Disclosure of Personal Information
We may share your personal information with:
● Service Providers: Third-party vendors who assist in providing services (e.g., payment
processors, marketing platforms).
● Professional Advisors: Accountants, lawyers, and other professional advisors as
necessary.
● Legal Obligations: Regulatory bodies, law enforcement agencies, or as required by law.
We ensure that any third parties we engage are bound to protect your personal information and
comply with applicable privacy laws.
5. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance your experience.
Cookies are small data files stored on your device that help us remember your preferences and
understand how you use our Website.
● Types of Cookies Used:
○ Essential Cookies: Necessary for the operation of the Website.
○ Analytical/Performance Cookies: Allow us to recognize and count the number
of visitors and see how visitors move around our Website.
○ Functionality Cookies: Used to recognize you when you return to our Website.
○ Targeting Cookies: Record your visit to our Website, pages visited, and links
followed.
You can instruct your browser to refuse cookies, but this may limit your ability to use certain
features of our Website.
6. Third-Party Links
Our Website may contain links to external sites not operated by us. We are not responsible for
the content or privacy practices of such websites. We encourage you to review the privacy
policies of any third-party sites you visit.
7. Data Security
We are committed to protecting your personal information from unauthorized access, alteration,
disclosure, or destruction. Measures we take include:
● Secure Servers: Hosting infrastructure located in secure facilities.
● Encryption: SSL encryption on our Website to protect data transmitted.
● Access Controls: Restricting access to personal information to authorized personnel
only.
● Regular Monitoring: Implementing security protocols and monitoring for potential
vulnerabilities.
While we strive to use commercially acceptable means to protect your personal information, no
method of transmission over the internet or electronic storage is 100% secure.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it
was collected, including for legal or reporting requirements. When your information is no longer
needed, we will securely delete or de-identify it.
9. Accessing and Correcting Your Personal Information
● Access: You have the right to request a copy of the personal information we hold about
you.
● Correction: If you believe that any information we hold is inaccurate or incomplete,
please contact us to update it.
● Deletion: You may request that we delete your personal information. We will comply
unless we are legally required to retain it.
To make any of these requests, please contact us using the details provided below. We will
respond within a reasonable timeframe.
10. Opt-Out and Unsubscribe
● Marketing Communications: To opt out of marketing communications, you can use the
"Unsubscribe" link in our emails or contact us directly.
● Cookies: You can manage your cookie preferences through your browser settings.
● Targeted Advertising: To opt out of targeted advertising, visit the Network Advertising
Initiative opt-out page at www.aboutads.info/choices.
11. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect or
solicit personal information from anyone under 13. If you are under 13, please do not use our
services or provide any information to us.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page
with an updated effective date. Your continued use of our services after any modifications
indicates your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact
us at:
Clean Life Balance (CLB)
Email: info@clbcleaning.ca
Phone: (437) 291-7744
Website: www.clbcleaning.ca
Address: 4300 Bathurst St, North York, Ontario, M3H 6A4
the privacy of the personal information we collect about you, including through our website
[www.clbcleaning.ca] ("Website"), as well as through our business operations and direct
communications with you.
Please read this Privacy Policy carefully. By providing us with personal information, you
acknowledge that you have read and accepted this policy and consent to the collection, use,
storage, and disclosure of your personal information as described herein.
1. Types of Personal Information We Collect
We may collect the following types of personal information:
● Identity Information: Your name, company name (if applicable).
● Contact Information: Billing and delivery address, email address, telephone numbers.
● Service Details: Records of services you have engaged with us.
● Transaction Information: Details about payments to and from you, and other details of
services you have purchased from us.
● Technical Data: Internet Protocol (IP) address, browser type and version, time zone
setting and location, browser plug-in types and versions, operating system, and platform.
● Profile Data: Purchases or orders made by you, your interests, preferences, feedback,
and survey responses.
● Usage Data: Information about how you use our Website and services.
● Marketing and Communications Data: Your preferences regarding marketing from us
and our third parties and your communication preferences.
2. How We Collect Personal Information
We collect personal information using lawful and fair means, including:
● Direct Interactions: When you fill out forms on our Website, make an online booking,
submit a "Contact Us" form, or communicate with us via phone or email.
● Automated Technologies: As you interact with our Website, we may automatically
collect Technical Data about your equipment, browsing actions, and patterns through
cookies and similar technologies.
● Third Parties or Publicly Available Sources: We may receive personal information
about you from analytics providers or advertising networks.
3. Purpose of Collecting Personal Information
We collect, hold, use, and disclose your personal information for the following purposes:
● Service Delivery: To provide and administer our services to you.
● Communication: To contact and communicate with you regarding your bookings,
inquiries, or feedback.
● Marketing: To send promotional materials, newsletters, and other communications (you
may opt out at any time).
● Improvement of Services: To analyze data for improving our services, Website,
marketing, and customer relationships.
● Legal Compliance: To comply with legal obligations and resolve disputes.
We will not use or disclose your personal information for any purpose other than the purpose for
which it was collected without your consent, unless required by law.
4. Disclosure of Personal Information
We may share your personal information with:
● Service Providers: Third-party vendors who assist in providing services (e.g., payment
processors, marketing platforms).
● Professional Advisors: Accountants, lawyers, and other professional advisors as
necessary.
● Legal Obligations: Regulatory bodies, law enforcement agencies, or as required by law.
We ensure that any third parties we engage are bound to protect your personal information and
comply with applicable privacy laws.
5. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance your experience.
Cookies are small data files stored on your device that help us remember your preferences and
understand how you use our Website.
● Types of Cookies Used:
○ Essential Cookies: Necessary for the operation of the Website.
○ Analytical/Performance Cookies: Allow us to recognize and count the number
of visitors and see how visitors move around our Website.
○ Functionality Cookies: Used to recognize you when you return to our Website.
○ Targeting Cookies: Record your visit to our Website, pages visited, and links
followed.
You can instruct your browser to refuse cookies, but this may limit your ability to use certain
features of our Website.
6. Third-Party Links
Our Website may contain links to external sites not operated by us. We are not responsible for
the content or privacy practices of such websites. We encourage you to review the privacy
policies of any third-party sites you visit.
7. Data Security
We are committed to protecting your personal information from unauthorized access, alteration,
disclosure, or destruction. Measures we take include:
● Secure Servers: Hosting infrastructure located in secure facilities.
● Encryption: SSL encryption on our Website to protect data transmitted.
● Access Controls: Restricting access to personal information to authorized personnel
only.
● Regular Monitoring: Implementing security protocols and monitoring for potential
vulnerabilities.
While we strive to use commercially acceptable means to protect your personal information, no
method of transmission over the internet or electronic storage is 100% secure.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it
was collected, including for legal or reporting requirements. When your information is no longer
needed, we will securely delete or de-identify it.
9. Accessing and Correcting Your Personal Information
● Access: You have the right to request a copy of the personal information we hold about
you.
● Correction: If you believe that any information we hold is inaccurate or incomplete,
please contact us to update it.
● Deletion: You may request that we delete your personal information. We will comply
unless we are legally required to retain it.
To make any of these requests, please contact us using the details provided below. We will
respond within a reasonable timeframe.
10. Opt-Out and Unsubscribe
● Marketing Communications: To opt out of marketing communications, you can use the
"Unsubscribe" link in our emails or contact us directly.
● Cookies: You can manage your cookie preferences through your browser settings.
● Targeted Advertising: To opt out of targeted advertising, visit the Network Advertising
Initiative opt-out page at www.aboutads.info/choices.
11. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect or
solicit personal information from anyone under 13. If you are under 13, please do not use our
services or provide any information to us.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page
with an updated effective date. Your continued use of our services after any modifications
indicates your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact
us at:
Clean Life Balance (CLB)
Email: info@clbcleaning.ca
Phone: (437) 291-7744
Website: www.clbcleaning.ca
Address: 4300 Bathurst St, North York, Ontario, M3H 6A4
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